FAQ

Yes, each item is checked for authenticity at least twice. Through years of experience, you can be sure that no fake will pass the test. With Magic Wardrobe you have a guarantee of authenticity!

All orders will be shipped with DHL within 24 hours after your purchase. If you are located within Germany, it normally lasts around 1-3 working days to arrive. Within Europe it may take around 3-7 working days and for worldwide shipping it'll take up to 25 working days.

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Yes, if you are unhappy with your order, just send us a short mail to info@magicwardrobe.de and return your package to the following address:

Magic Wardrobe
z.Hd. Tim Krist
Helmholtzstrasse 40
10587 Berlin
Germany

Please understand that we can only accept a return up to 14 days after your receipt and if the item is in the same condition as we have sent it out to you.

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All products are checked with great care for condition and originality. Most of our items are second-hand. This can mean, that the fabric might be hardened due to washing. However we set high standards for the condition. If an article shows holes, stains or damage to the print, this will be indicated.

Magic Wardrobe specifies the condition description on a scale from A+ to C. All products offered are in at least good condition.

Condition-Rank A+ - This product is brand new.

Condition-Rank A - This product is used but in flawless condition.

Condition-Rank B  - This product is worn and has minor signs of wear, such as minimal tears to the print, pale discoloration or washed out areas.

Condition-Rank C - This product is worn and has obvious signs of use, such as small holes, stains or damage to the print.

For more information click here.